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What to Do When Someone You Love Dies

A compassionate, practical guide for the days and weeks after a loss — from the first hard hours to the months that follow. Written by Alice Truman.

Note: This guide offers general support and information. It is not a substitute for professional grief counseling or medical advice.

First, take a breath.

There's no right way to feel in the first hours and days after someone dies. Numb is okay. Overwhelmed is okay. Relieved can be okay too, especially after a long illness. Whatever you're feeling — it's valid, and you don't have to justify it to anyone.

This guide is here to help with the practical side of things — because even in the middle of grief, life keeps asking things of us. Use it at your own pace. Not everything needs to happen right away.

The first 24–48 hours

These first tasks are the ones that typically can't wait. Everything else can.

  • 1
    Notify immediate family and close friends. Call, don't text for the people closest to the person who died. Let someone else make calls if you can — assign a trusted family member or friend as a "phone person."
  • 2
    Contact a funeral home. If the death occurred at home or elsewhere unexpectedly, you may need to call 911 first. If the person was in a hospital or care facility, the staff will help guide you. You don't need to choose a funeral home immediately — take a few hours if you need to.
  • 3
    Locate important documents. You'll eventually need the death certificate, will, insurance policies, and financial account info. Don't stress about this today — but start a mental note of where these things might be.
  • 4
    Accept help. When people say "let me know if you need anything," they mean it. Give them something specific: picking up food, watching children, handling one phone call. People want to help. Let them.

You will need multiple certified copies of the death certificate — usually 8–12. Order more than you think you need when you obtain the original. Banks, insurance companies, and government agencies each require their own copy.

The first week

Once the immediate shock settles slightly, these are the things that typically need attention in the first week or two.

Memorial and funeral planning

Work with the funeral home to plan any service. If the person left instructions for their memorial — in a will, a letter, or an end-of-life planning document — follow those as closely as you can. If not, make decisions with the help of the people who knew them best. There are no wrong answers here.

Notify key institutions

You'll need to inform their employer, bank, Social Security (if they received benefits), and any subscription services or memberships. This can take weeks — pace yourself and do one or two calls a day rather than trying to do it all at once.

Manage the home

If the person lived alone, someone will need to secure their home, forward their mail, and care for any pets. Don't throw away or donate belongings yet — give yourself at least a few weeks before making those decisions.

The weeks and months that follow

Grief doesn't follow a schedule. Some people feel the sharpest pain weeks after the loss — once the initial activity of funeral planning is over and the reality sets in. Some people feel okay for months and then hit a wall. Both are completely normal.

Take care of yourself — physically

Grief is exhausting in a way that's hard to describe. Sleep when you can. Eat even when you don't feel like it. Go outside, even briefly. Your body is processing something enormous.

Let yourself grieve

Don't rush yourself through the stages of grief. There is no finish line, and the old "stages of grief" model (denial, anger, bargaining, depression, acceptance) is much more fluid and nonlinear in real life than it sounds on paper. You might feel all of those in a single afternoon, or cycle through them for months.

Know when to ask for more support

If grief is interfering significantly with your daily life — sleep, eating, relationships, work — for more than a few weeks, it may help to talk with a grief counselor or therapist. This isn't a sign of weakness. It's a sign that you're taking care of yourself the way your loved one would have wanted you to.

Helping others who are grieving

If someone you know just lost a loved one, the most important thing you can do is show up — not with advice, but with presence. Bring food. Sit with them. Say the name of the person who died. People who are grieving are often afraid that others will forget the person they lost. Saying the name out loud is one of the most meaningful gifts you can give.

Don't say "everything happens for a reason" or "they're in a better place" unless you're absolutely certain that's what the person believes. Well-meant platitudes can land wrong. Instead, try: "I'm so sorry. I loved [name]. Tell me about them."

This guide is provided for general informational and supportive purposes only. It does not constitute legal, financial, or professional grief counseling advice. If you're struggling with grief, please reach out to a licensed mental health professional or grief support organization in your area.

More Help

When you're ready for a deeper companion

When a Loved One Dies by Alice Truman walks alongside you through the full journey — what to do, what to feel, and how to find your way forward. It's the book she wished someone had handed her when she needed it most.

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